News:
GEO Thermal systems:
We no longer service GEO Thermal systems, effective December 31, 2019. We apologize for any inconvenience.
Cell Phone: Every so often we have a scheduling conflict, due to employee illness, etc. and so that we may be able to contact you quickly to reschedule a service call, bid appointment, or whatever, please provide us with your cell phone number as well if you have one or a work number if you are allowed to receive phone calls at work. We DO NOT sell our customer list to anyone and will not solicit you via the phone. Thank you for your cooperation.
Address: To be in compliance with the United States Postal Service (USPS) new enhanced process of addresses and the new federal postal regulations, please in all correspondence list our address as: Dale's Refrigeration & Heating, Inc. 25 N 2ND ST Black River Falls, WI 54615 This will assure we receive your mailing. Thank you!
Policies - NO CHARGE ACCOUNTS: We are a cash only company so don't be offended when you call us and we say at the end of the call once all the information has been collected, "How will you be paying for this call? Cash, Check or Credit Card?'" We went to a no charge policy several years ago. Thank you in advance for your understanding & cooperation.
Welcome aboard: (Exert from our bi-monthly newsletter - Jan.-Feb. 2009) We would like everyone to welcome aboard our new Sales Manager Chris Taber. As you all know by now JoAn has retired and has many plans ahead to keep her busy. Chris has lived in this area all her adult life and is looking forward to working with all of our valued customers. So stop on in and say "Hello" and let her show you our wide selection of appliances.
JoAn Brown retired: After almost 22 years (Feb. 2009 would make it 22 years) JoAn has retired as Sales Manager. As of December 31, 2008 JoAn will be retired from Dale's Refrigeration & Heating. Have Happy, Healthy & long retirement Joan - best wishes always - Jill & Dale.
Name Change? A few years back we decided to quit doing commercial refrigeration for several reasons. We had thought of doing a name change at that time as well, but kept our name as Dale's Refrigeration & Heating so that our customers would know that it was Dale's and not another company; thus, Refrigeration is still in our name at this time, but we do not do commercial refrigeration anymore. There seems to be some confusion and many people thought we quit doing commercial work all together. We still do commercial heating and air conditioning. If you look at our jobs photo section, you will see some resent commercial jobs we have done. If you have any questions about the goods and services we offer, please don't hesitate to call. Our office hours are Monday-Friday 8:00 a.m. to 5:00 p.m. and Saturdays 9:00 a.m. to 2:00 p.m. Please phone (715)284-5931 with any questions or concerns.
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